Owner, President, Luxury Bath & HomeCraft Windows
Michael is the proud owner of Luxury Baths & HomeCraft Windows, and has been in the home remodeling industry since 2001. He began his career, remodeling tubs, and showers and has since grown to include: complete bathroom and kitchen remodeling, custom replacement windows, and entry doors. He believes in educating customers on products so that they can pick the best possible solution for their needs.
Michael was born and raised in Raleigh North Carolina and is married with 3 wonderful children. He spends his free time fishing at the coast, hunting in eastern NC or with his family.
Alan L. Snell
Sales Director, Luxury Bath & HomeCraft Windows
Alan joined Luxury Baths & HomeCraft Windows in 2017, relocating to Raleigh from the West Coast, with a mission to spearhead the expansion of HomeCraft Windows. He brings 30 years of a highly successful career to the table; managing a sales force of 15 for over 30 years. Most recently, he ran one of the largest and most successful home Improvement companies on the West coast
Alan is a proud Father to 3 wonderful children who are now grown and have families of their own. Other than his career, he has 2 passions in life: motorcycles and golf.
Director of Marketing, Luxury Bath & HomeCraft Windows
Michele has been in sales and marketing for over 21 years. Her background specialties include B2B and B2C trade show sales, sponsorship sales, as well as digital advertising, SEO marketing, and web design sales. "I am proud to be a part of the team at LBHW, not only because we deliver a superior product, but because the team is devoted to successfully delivering the homeowners vision.
Michele is a proud mother of two, enjoys traveling abroad, and likes to oil paint in her free time. "I am always open to new ideas and out-of-the-box strategies to inform the community of the amazing services we provide."
Product Manager, Luxury Bath & HomeCraft Windows
Darrin has come to us with over 30 years in the industry. He came onboard with us in 2018 with vast knowledge in residential building and design, with focus on bath, kitchen and windows. He is an asset to our team as he cultivates great customer relations. He enjoys working with a great team of colleagues and the professional atmosphere here at LBHW both inside and outside of our office and showroom.
In his spare time, he enjoys riding his bike, as well as, spending time with his grandchildren.
Caitlyn Swain is new to the home remodeling industry but loves the fast pace and rewarding environment at LBHW. She has been working in customer service for over 10 years and uses that to ensure our customers have the best experience possible while in our care. Being an advocate for them is always top priority. She is extremely organized and is a superb multitasker!
Caitlyn stays busy outside of work, participating in her son's many extracurricular activities; always working hard to create a positive environment at work and home.
Design Consultant, Luxury Bath & Kitchens
Don has been a leader in the kitchen and bath remodeling industry for over 15 years. He has worked with Luxury Bath since 2009, and in that period has experienced huge successes, while meeting his customers' needs. "I am in it because I truly enjoy working with people", he often says.
During his free time, he enjoys diving and underwater photography, a long-time passion and spending time with his family.
Window Consultant, HomeCraft Windows
Nick has over 11 years in sales consulting/training. His experience ranges from Financial, Telecommunications/technology and home improvement areas ranging from windows, doors, siding and security. Nick has always been of the mindset to do more than anyone else could to best serve his client.
Nick has a beautiful wife and son that he enjoys spending his free time with. Nick's hobbies include motorcycle racing/riding, target shooting, gaming and drone flying/aerial photography.
Design Consultant, Luxury Bath & Kitchens
After many years of successful sales experience in B2B sales and sales management, primarily in the textile Industry, he decided to segway into residential home sales. With over 8 years of experience working with homeowners, he came onboard with us in 2018. Frank enjoys working on our team mainly because of the broad line of products that we make available to our customers. "I am also very pleased with the company's dedication to quality and service."
He is a husband, father of two daughters, grandfather of three grandchildren and the great-grandfather of four. He enjoys the occasional round of golf when given the opportunity.
Inside Sales Professional
Brenda had been with Luxury Bath & HomeCraft Windows since 2017. Her history in sales goes back over 25 years, with experience both in inside and outside sales. She enjoys being the liaison between the customer and the design consultant, which results in happy customers exploring new ways to improve their homes.
Brenda is a mother of two and a grandmother of two. She enjoys various sports during her free time.